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If you need to fine-tune your web portal
Your web application works well enough, but:
- People comment that specific functions prove troublesome or confusing.
- You are not seeing the expected cost savings or revenues.
- Web analytics reports show that upon reaching certain pages visitors abandon your site in droves.
- Over time, so many new sections and menus have been added that users get lost on your site.
We can help address the biggest problems with the smallest possible investments
Typical engagements run from 2 to 6 weeks at $3K to $50K.
If your site is due for a major overhaul… Or you need to build a web application from scratch
- Your users complain or silently stop using a system that's slow and cumbersome.
- Performance and security glitches are frequent. (No wonder, considering the number of patches added since version 1.0.0.)
- Each minor change is time consuming—and ridiculously expensive.
- Off-the-shelf software cannot solve your problem.
We can help refine your thinking, produce a blueprint and build an elegant, user-focused system
Typical engagements take 3 to 6 months at $50K to $500K+.
Usability and consulting services:
One-Page Redesign
Let's target one problematic page on your site: (also a good way to test our services before commiting to a larger project) Choose a significant page in the task flow of your users. Possibly an order page that nobody uses? Or a cluttered list of documents that only you and your staff can figure out? We'll evaluate the page, strategize a solution, and propose a redesign. We'll even show you to how to track the difference in user response after our team has rebuilt your page. (A natural side effect of increased functionality, elegant design and our user-centric approach.)
2–3 weeks. $3K.
Competitive benchmarking
We will evaluate how your web offerings compare to those of your competitors and similar systems in other industries.
2–4 weeks. From $10K.
Web application design and development:
Blueprint design
Would you say that… your site's been updated, patched and re-designed too many times, by too many people? Today, it proves—at best—an inconsistent experience for your users. Each add-on added confusion, reducing convenience. Or maybe the site has not been tampered with, but does not meet the current needs of your business.
Or maybe you need to build a complicated custom web application from scratch
We'll reconcile your business targets with the needs of your users—without micro-managing details that are bound to change. Our specialists will translate your business targets into a blueprint: a set of documents, templates and plans. It will unite everybody—from your staff to our designers and developers—to move towards one goal. This will give you a great foundation to run the actual development project.
6–8 weeks. From $25K.
Four-Month Custom Web Project
In 120 days, we can produce an online solution that addresses your critical objectives. A collaborative effort between your team and ours will produce a fully functional core system addressing a specific priority of your business.
4 months. $100–$500K+.
Websites with poorly designed usability eventually fail
Many web applications—even the ones that serve millions of people—suffer from poor, inconvenient design. These businesses may still turn a profit—for a while. Inevitably, a smarter competitor builds a web application that serves their users better.
This need not happen to you…
At BonaSource we apply user-focused principles to design and build an elegant online experience—a system with your business objectives as the foundation, satisfied users as the goal.
FACT: Satisfied users result in higher revenues with less overhead.
If people find your web-application easy to use, they'll continue to use it. They will not bother your call centre. They'll rarely have need to complain. They won't go to the competition.
Consider how much stress administrative troubles cause. Why not put entire sections of your business on auto-pilot?
At BonaSource we provide both design and development services, anchoring creative ideas to real-world possibilites.
Once we decide upon a practical approach, we'll apply the latest technologies to meet or exceed the proposed goals.
That said, we specialize in a specific technology platform: Microsoft .Net. This focus allows us to achieve mastery. Instead of 100 lines of code, we'll use 30. Pages will work faster. Maintenance becomes cheaper. Refinements, time-savingly simple. Gaping security holes that threaten your web systems, become history.
In fact, we've built multimillion-dollar custom .Net systems for the .Net inventor itself—Microsoft Corporation.
Our Adaptive Methodology allows us to address changing requirements and shifting business priorities. This process has worked for small start-up situations, as well as multimillion-dollar development projects. Our Adaptive Methodoly enables us to commit to "impossible" deadlines no one else will touch.
Our services are focused on custom web applications
Most commonly, clients come to us in one of two situations:
1) Their current web site is due for an overhaul.
2) Or, they need a new custom application built from scratch.
With over a hundred custom projects behind us, starting from scratch should not intimidate you. We have expertise and tools for getting it right the first time. We'll work with you from refining your objectives to launching a web application that meets or exceeds those goals.
We have built systems for a variety of industries, including: financial, technology, healthcare, travel, service and educational.
We've handled various business functions: sales, customer service, operations, purchasing, custom content management system, e-commerce applications, intranet and extranet portals for employees, customers and dealers.
Our Adaptive Methodology addresses the challenges of changing requirements and shifting business priorities. We do think through the entire process before jumping into coding. We do not, however, waste our time and your money micro-managing factors that naturally fall into place as the project unfolds.
Your site will be built in stages. We base each subsequent version on the most current understanding of your priorities and needs. The end product, therefore, falls in-line with what you truly need today—what people will use.
Expect a website that combines usability with elegance: looks attractive PLUS gets the job done, fast and efficiently.
Additional services
We can also help you through our network of partners in the user experience industry to…
- Run Laboratory Testing for Usability
Here you can assemble a focus group—representatives of your website's audience. The lab will, one-on-one, watch them go through different scenarios with your current application to see where problems arise. The team analyzes the findings and suggests improvements. - Determine Measurable Success Indicators
You would work with specialists who'd implement a customized system to track conversion and adoption rates for your application. First, you see the level of return you currently receive from your site. Next, you decide what you expect the new system to achieve for your business.
To setup a free consultation, call us at (416) 410-4059 ext. 304 or email info@bonasource.com. We'll sit down to discuss—in detail—your situation and how we can help you meet your challenges. If we're not the right people for the job, we'll help you find a suitable vendor.